Muse Coach Connect
What should I expect from the Resume Review or Resume and LinkedIn Review services?
The Resume Review and Resume and LinkedIn Review services are a partnership with your coach. To begin, you will both review your current resume and set some goals together. Then, on their own time, your coach will do some edits, re-writing, and leave ...
Do you offer complimentary calls with coaches prior to booking?
We do not offer complimentary calls with coaches before booking, unfortunately. Instead, each coach's profiles have "coach overviews" you can use to assess whether they would be a good fit, as well as their reviews, which are also very helpful!
How does Muse Coach Connect work?
It’s quite simple. You can browse, compare, and directly purchase time with the best career coaches out there (trust us, we’ve vetted all of them and their reviews speak for themselves). It’s just like buying anything else online. All you have to do ...
How long does it take to start working with the coach?
After you book a coach, they will confirm and set up a call time within 24 hours via email. Most coaches reply within just a few hours. If you don't hear from them within 24 hours, please first check your spam or promotions folder! That first email ...
Do you offer payments plans?
Unfortunately, we don’t right now. We know that working with a coach is an investment, so we’re happy to answer any questions before you book. We also offer gifting services, if you have a friend of loved one who might want to gift you career ...
I’ve never done anything like this. What should I expect?
Working with a coach is a great way to get started on those career goals! Each session is a little different, but here’s what you should expect: You’ll get personal attention from a professional who can help you with your most pressing career ...
Why are some coaches more expensive than others?
Muse coaches are broken down into three price tiers: Mentor, Coach and Master Coach. All of the coaches have been vetted by the Muse, but they each offer something different. Mentors have fewer years of experience, but specialize in various areas and ...
How can I become coach on The Muse?
We’re regularly looking to bring amazing coaches onto the Coach Connect Platform! Click here to learn more about what we are looking for and how it all works. If we are actively hiring coaches, an application tab will be on that page. If the ...
I’ve booked a session, but I haven’t heard from my coach. What should I do?
If you don't hear from your coach within 24 hours, please first check your spam or promotions folder! The first email from your coach will be sent to you from care.coaching@themuse.com (so you you can search for that email in your inbox to find it, ...
What happens if I do not enjoy the service? Can I get a refund?
That's a great question. We understand that this is a huge investment. We trust that our coaches will help you achieve your career goals. However, if you do not have a great experience, we will work with you to make it right. Please email us at ...
What forms of payment do you accept?
We accept U.S. or Canadian credit and debit cards. Unfortunately, our system is not updated for our international users. International users can use the following workaround: please use your usual information, but just put a US zip code (10025, or ...
I’m in another country. Can I use this service?
Of course! Our coaches usually don’t mind a time difference, and some of them have experience with international job seekers. To ensure your needs are met, we encourage you to include a note to your coach when booking. Let him or her know where you ...
Which coach/service do I need?
This depends on your needs. We get that your situation is unique, and it can be confusing trying to figure out what’s going to help you the most. You can learn about all of our services here to see which one most closely matches your needs. And ...